ServicesAI strategy and rollout

AI consulting services for mid-sized companies

Our AI consulting services help mid-sized companies bring AI into the processes where it pays. The first stage is a paid readiness assessment on your own processes and data, and it ends with a written decision. If a use case holds up and you want to go ahead, we build it with your team, test it against criteria agreed up front and run it on your own servers or cloud account. We work with managing directors, heads of digital and IT leads.

How an engagement runs

  1. 1

    We check readiness and use cases on your own processes and data.

  2. 2

    We agree a short roadmap and build its first item before anything else.

  3. 3

    The pilot runs against acceptance criteria agreed up front.

  4. 4

    The system goes into production on your own servers or cloud account.

  5. 5

    In operation it has an owner, is re-tested after changes and reports its cost per case.

What changes for your business

Management has asked for AI. So what does the company get for it? With us, a working system on one of your own processes: fewer hours per case, faster answers, data kept in the company, and figures you can show your board or shareholders. In Bitkom's survey published in September 2026, 87% of companies said they use the potential of AI little or not at all.

  • A decision on where AI pays off in your company, based on your own cases and costs rather than a vendor demo
  • A first system in daily use, with hours and cost per case measured before and after
  • Quality you can check: an acceptance test on your own cases that management and the works council can follow
  • Data that stays in the company, on your own servers or in your own cloud account where the data requires it
  • A known running cost and a named owner, so the system survives the next model change and the next budget round
  • A roadmap you can defend, because its first item already shows a measured result
More detail

Buying licences alone rarely changes that. A process that runs differently does, and that is what we deliver:

Five stages for introducing AI in your company

The question we hear most is where to start. Start with one process that costs real time today, has enough cases and uses data a system can reach. Build that first, then let its figures shape the strategy. Our guide on introducing AI in your company goes through the stages in more detail.

More detail

The first two stages end with a written decision: which use case to start with, what it needs from your systems and data, how it will be measured, who owns it, and what we found that argues against it. Every engagement then moves through the same five stages, and you decide after each one whether to continue:

  • Readiness and use cases: checked on your own processes, data and sample cases
  • Roadmap: short, with the first item built and measured before the rest is planned
  • Pilot: on real work, against acceptance criteria agreed before the build
  • Production: inside your systems, on your own servers or in your own cloud account
  • Operation: a named owner, re-tests on every model change and a reported cost per case

Stage 1: the AI readiness assessment, on your own processes

The readiness assessment is the first paid stage. It checks the AI use cases you are considering against your own processes, data and sample cases, instead of placing your company on a general maturity scale. We agree a fixed price in writing after the free 30-minute first call.

More detail

From you we need a short list of candidate processes, real sample cases for each, the data involved as exports or through read access you approve, and time with the people who do the work today and with whoever runs the systems.

You receive a written ranking of the candidates with what each would need, a measured baseline for the strongest one, a test set built from your cases and a recommendation to build, wait or drop. The test set and the written decision stay with you, whether we build the system afterwards, your own team does or another supplier.

Building a system is not part of the assessment; it is a separate step with its own price. The assessment is also not a security certification or a compliance audit. Each candidate is checked on these points:

  • Data: where the inputs live, their quality and who may grant access
  • Systems: APIs, permissions and how a model's output reaches the place it is needed
  • Infrastructure: whether the data needs your own servers or your own cloud account, or may go to an approved provider
  • People: who reviews results, who owns the system after launch and what changes in their work
  • Rules: data protection, the works council where there is one and your own policies, prepared for your advisers to decide
  • Baseline: what the task costs today and how often it goes wrong, so a change can be measured

Would you like to talk this through for your own case? The first call is free and takes 30 minutes.

Book a 30-minute call

Stage 2: an AI roadmap whose first item is built first

A roadmap that never meets real data tends to overestimate what a model can do and to underestimate the integration work. Ours is short: the use cases ranked, what each needs, who owns it and how it will be measured. The first item is built and measured before the rest is planned in detail, because its figures correct the estimates for everything behind it.

More detail
  • Use cases ranked by value, risk and effort, measured on your cases where possible
  • For each: the data, systems and permissions it needs, and where it runs
  • For each: the owner, the measure of success and the criteria for stopping
  • What we found that argues against each item

Stage 3: the pilot, with acceptance criteria agreed up front

Before we build, we agree with you in writing what the pilot must reach to count as a success: the quality threshold on your own cases, the cost per case, the review effort your people can carry and the point at which we stop. An acceptance test is a fixed set of your own past cases with known outcomes that the system has to pass.

More detail

The pilot then runs on real work, with a person approving each result. At the end the figures decide: go into production, change the scope or stop. A stopped pilot with clear figures is a result too, and costs less than a system nobody uses.

Stage 4: production on your own systems

A pilot pays off once it runs inside the systems people already use. We connect it to your ERP, CRM, DMS or ticket system, carry existing permissions through, and deploy it on your own servers or in your own cloud account, depending on what the data allows. Code goes into your repositories, tests into your CI and monitoring into your tools.

More detail

The acceptance test runs once more on the production setup before go-live. Our pages on on-premise AI, data integration for AI and AI system testing describe the technical side in detail.

Stage 5: operation, with an owner and a known cost per case

Many AI systems fade after launch because nobody owns them and the model underneath keeps changing. We set up operation so that does not happen:

More detail
  • A named owner on your side for each system, with budget and decision rights
  • The acceptance test run again after every model, prompt or data change, before the change goes live
  • Cost per handled case and spend per team reported, so the business case stays visible
  • Runbooks for your team, or operation by Cloudsail if you prefer
  • Logging and reporting rules agreed with your works council

Delivering management's AI mandate

Many AI strategies stop at the document. In KPMG's study of June 2026, 98% of companies had an initial AI strategy, yet only 39% said top management actively steers it. We make the mandate concrete: one sponsor in management, a short list of systems, and figures the management team can follow.

More detail

AI transformation, as we use the term, means the first process runs on your systems with a measured result, and the next one is chosen on the same figures. Each person involved gets what they need to decide:

  • Managing director: a decision paper with value, cost per case, risks and stop criteria
  • Finance: the baseline, the measured change and the running cost
  • IT: architecture, data flow, permissions, operation and an exit plan
  • Data protection officer and works council: what is stored, where data is processed and what is logged, for them to decide

What our AI consulting covers

AI consulting at Cloudsail covers the decisions a company faces before and during its first AI projects. Advice and implementation stay with the same people, so a recommendation can be tested before you commit to it.

More detail
  • AI strategy: which processes and products to start with, ranked by measured cost, risk and value
  • Use case assessment: whether a task suits a rule, a workflow, a model or an agent
  • AI readiness: data access, integration, security and the people who will own the result
  • Model and vendor choice: products compared on your own tasks, with no commission from any vendor
  • Implementation planning: architecture, test sets, approvals and how the system is run after launch
  • Coding agents for engineering teams, where we also advise: rollout, harness, cost control and measurement

A hypothetical engagement

Suppose a mid-sized insurer wants to use AI in claims handling. We sit with the claims team, collect a few hundred closed cases with known outcomes and list the steps where time goes. Two candidates emerge: extracting data from incoming documents, and drafting the first reply to a customer. We test both on the past cases.

More detail

Extraction reaches the accuracy the team needs on typed documents but fails on handwritten forms, so those stay with people. The drafted replies need so much editing that they save little time. The recommendation is to build extraction with a review step and to drop the replies for now, with the figures behind both decisions.

How we differ from strategy-only offers and AI agencies

Many strategy offers end with a roadmap and a slide deck, and the readiness checks offered by chambers often say plainly that they are not consulting. Our assessment is done by the engineers who would also build the system, on your own processes and cases, and it ends with a written decision for each candidate. Implementation is agreed separately after that, and the findings are yours to take forward with us, your own team or another supplier.

More detail

Strategy consultancies are strong on business cases and change programmes, and some companies need exactly that. AI agencies often configure or resell a particular tool. We are an engineering company: the people advising you write the code, run the tests in your environment and hand over what they built. No model or tool vendor pays us, so a recommendation is not tied to a product.

If what you need is a company-wide change programme or a procurement process across many vendors, we will tell you so in the first call.

What AI consulting costs

Each stage has a fixed price, agreed in writing after the first call, and the readiness assessment is the first paid step. The main cost drivers are the number of use cases examined, how much data access and integration the first build needs, whether it runs on your own servers or in your cloud account, whether workshops run remotely or on site, and how much operation you want from us after go-live.

More detail

Two things are free: the 30-minute call with an engineer and the free AI usage review.

Questions

Does AI pay off for our company?

It pays off where a process has volume, a clear correct outcome and data a system can reach, and where the cost per handled case, including review and upkeep, ends up below today's. We measure both on your own cases before you commit to production, so you decide on a figure.

Do we need an AI strategy before we start?

A direction is enough to start. A short roadmap and one measured system tell you more than a long strategy written without real data. We write the strategy around the figures from the first build.

What does management get at the end?

A system in use with its measured result, the cost per case and who owns it, plus a short roadmap ranked on those figures and the criteria for stopping or widening. That gives you results to report upwards, where before there was only a plan.

Our ChatGPT or Copilot pilot did not deliver. What does that mean?

Usually not that AI is useless for you. Common causes are a general tool without access to the data the work needs, no agreed measure of success, and no process that changed. We look at what was tried, what people used it for and what it cost, then pick one process where a connected, tested system can show a measured result. The free AI usage review is a good first look.

Do you only advise, or also implement?

Both. You can also stop after the assessment and implement with your own team or another supplier, since the written decision and the test set are yours to keep.

Which companies do you work with?

Mid-sized and larger companies with an IT team, or an IT service provider, who can own the result with us. The industry matters less than whether the work has data and a measurable outcome.

Do you consult in German and Polish?

Yes. Workshops and documents are available in English, German and Polish, remotely or on site in Germany and Poland.

How do you handle data protection, the works council and the EU AI Act?

We prepare what your data protection officer, legal counsel and works council need to decide: which data a system sees, where it runs, what is logged, where a person decides and how each decision can be traced. The legal assessment stays with your advisers.

How does an AI consulting engagement start?

With a free 30-minute call with one of our engineers about the process or mandate you have in mind. We need no access to your systems or data for it. If there is a candidate worth checking, we send a written proposal for the readiness assessment with its scope and a fixed price. Whether to implement anything is decided afterwards, with the assessment results in front of you.

Is there a free AI readiness check?

Some German chambers of commerce offer a readiness check as a first orientation, for example the KI-Reifegrad-Check of IHK Schwaben; ask your chamber about the terms. Our readiness assessment is different: it is measured on your own processes, data and sample cases, and it is the first step of a paid engagement, priced after the first call. What we offer free of charge is the 30-minute call with an engineer and the free AI usage review, one page on your AI spend and quality built from exports you choose to send.

Is AI consulting subsidised?

In Germany there are federal and regional programmes for consulting in small and mid-sized companies, and their conditions and deadlines change often. Check the current status with your IHK before you plan on a grant, including whether a programme covers implementation or only consulting. We do not advise on funding ourselves.

What does the readiness assessment cost?

It has a fixed price that we put in writing after the first call; we do not publish a price list. The price depends mainly on how many processes we check, how many systems the data sits in and how we may reach it, and how many people we need to talk to. Building a system is quoted separately, once the assessment shows what it involves.

What should we agree before commissioning the first stage?

Name the process owner, the systems and sample cases we may examine, and the decision the assessment must support. The written scope sets the deliverables, access rules and fixed price. It separates assessment work from implementation, so you know what is included before giving us access.

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Talk to an engineer

Bring the process or the AI mandate you are weighing. In a free 30-minute call an engineer tells you whether a readiness assessment makes sense and what it would cover. We need no access to your systems or data for it.

Booking runs on Google Calendar.

Mickey Graf

When you book a call, you speak to Mickey Graf

He founded Cloudsail and has put machine learning into production since 2017, including AI engineering at trivago and SAP. The call can be in English, German or Polish.

Rated 4.9 out of 5 on Clutch

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